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Customer communication

  • Author:Echo Zang
  • Release on:2015-06-11

As china probes supplier of a store's sales staff, every day I meet all kinds of customer asked all kinds of questions. How to effectively communicate with customers become particularly important during work. For example, we have clients see various types of our Pogo pin needles. And then he said, I think all your needles are OK for my project.

For this kind of customer, he might be not join this test industry for a long time or the fixture he designed is not completely finished. Because the pitch and mounting hole size can decide the size of the probe pin. It seems it will be very difficult to talk with this kind of customer as no useful information is available from him. But the fact is that I have established a long-term business relationship with many this kind of customers. Do you know how I make this? Please wait for my next article.