Return & Exchange Policy

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Shipping Policy & After-Sales Service

Global Logistics & Delivery Policy

As a leading professional manufacturer and exporter of test probe pin, Suzhou Shengyifurui Electronic Technology Co.,Ltd. is committed to providing efficient and reliable global shipping solutions for our partners.

  1. Mass Production Lead Time: Generally 15-30 days upon receipt of deposit and confirmation of all drawings, ensuring timely replenishment for your inventory.
  2. Flexible Shipping Methods: We support various shipping terms including FOB, CIF, and EXW. Our factory is strategically located in Suzhou, near Shanghai port, optimizing transit time and reducing inland logistics costs.
  3. Secure Packaging: All test probe pins are packed in reinforced export-standard cartons with customized internal protection to ensure products arrive in pristine condition.
  4. Order Tracking: We provide full transparency with real-time shipping documents and tracking information for every shipment.

After-Sales Service & Quality Guarantee

"Quality is our Culture." About the test probe pin we manufacture will provide comprehensive after-sales support system designed to minimize your operational risks.

Return & Exchange Policy
1. Returns
We want you to be completely satisfied with your purchase. If you are not satisfied for quality reason, you may return your item(s) within [30] days of receiving your order.

Return Conditions:

Items must be unused, in original condition, and in the original packaging.

All tags, accessories, and manuals must be included.

Items marked as “Final Sale” or “Non-Returnable” cannot be returned.

Non-Returnable Items:

Custom or personalized products

Clearance or discounted items (unless defective)